What is the check-in and check-out policy at Tru By Hilton Albany Crossgates Mall?
Check-in is at 15:00 and check-out is by 12:00.
Tru By Hilton Albany Crossgates Mall
Key details
About the Hotel
1651 Western Avenue, Albany, NY 12203,
- Walking distance to Crossgates Mall
Great
8.4
8.5
3.9
3.6
2.5-star hotel adjacent to Crossgates Mall with complimentary breakfast and indoor pool
Dual-Branded Amenities
Tru By Hilton Albany Crossgates Mall shares its building with a Homewood Suites, giving guests access to two hotel lobbies and two breakfast areas. The hotel has an
Room Design
Guest rooms include
Location & Transportation
The hotel is located at 1651 Western Ave, directly
Dining & Breakfast
A
Highlights
Location: Adjacent to Crossgates Mall
Rooms: Vinyl flooring, wall-mounted dispensers, 55-inch TV
Dining: Complimentary hot breakfast with two buffet areas
Wellness: Indoor pool and fitness center
Family: Basketball court, pool table, kids' activity sheets
Pet: Dog-friendly with treats at check-in
“Tru by Hilton Albany Crossgates Mall strikes me as a smart choice for travelers who appreciate contemporary design and practical amenities, especially its access to the Crossgates Mall and complimentary breakfast. The dual-branded concept with Homewood Suites is a plus, though some guests have pointed out inconsistencies in service. Overall, it's a reliable option that stands out for its modern approach.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- King Room Hearing Access2 persons31 m²1 King-size bedAir conditioningHeatingroom details
- Queen Room Two Queen Beds2 persons31 m²2 Queen Size BedsAir conditioningHeatingroom details
- Queen Room Two Queen Beds Roll Shower Mobility Access or Non-Smoking2 persons31 m²2 Queen Size BedsAir conditioningHeatingroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
Services
- Housekeeping
- Shops/Commercial services
Dining
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Room decor
- Curtains
Show more
Location
1651 Western Avenue, Albany, NY 12203,
Map view
City landmarks
Mall
Crossgates Mall
770 m
Mall
Stuyvesant Plaza
1.61 km
Landmark
Rensselaer Lake
2.01 km
Landmark
Six Mile Waterworks Park
2.06 km
Landmark
Cook Park
2.7 km
Amusement Park
North Bethlehem Park
2.54 km
Nature reserve
Albany Pine Bush Preserve
3.73 km
Mall
Northway Shopping Center
3.22 km
Museum
American Italian Heritage Museum
3.79 km
Landmark
Buckingham Lake Park
4.6 km
Church
First Lutheran Church
6.87 km
Nearby
Shopping Area
Crossgates
450 m
Restaurants
Starbucks
1.5 km
1 Crossgates Mall Rd Crossgates Mall B231
Johnny Rockets
550 m
1 Crossgates Mall Rd
Auntie Anne's
1.14 km
1 Crossgates Mall Rd
Explore Albany
Local Highlights
Crossgates Mall
10-minute walk
A large shopping destination with a variety of stores, dining options, and entertainment, including an IMAX theater.
Stuyvesant Plaza
4-minute drive
An upscale outdoor shopping plaza featuring boutique stores and gourmet restaurants, perfect for a leisurely afternoon.
Rensselaer Lake
7-minute drive
A scenic lake offering walking trails and beautiful views, ideal for nature walks and picnics.
Six Mile Waterworks Park
7-minute drive
A serene park with trails, picnic areas, and a pond, perfect for outdoor relaxation and family gatherings.
Hiking at Albany Pine Bush Preserve
8-minute drive
This preserve offers miles of trails for hiking enthusiasts, with beautiful landscapes and diverse wildlife.
Spa Day at local wellness centers
5-minute drive
Relaxation opportunities abound at nearby spas offering massages and wellness treatments to recharge your spirit.
Johnny Rockets
7-minute walk
An American diner chain famous for its burgers and nostalgic atmosphere, a fun spot for families.
Starbucks
5-minute drive
A coffeehouse known for its signature espresso drinks, ideal for both casual meetings and quick coffee breaks.
Live Music at The Egg
12-minute drive
A dynamic venue hosting live performances ranging from jazz to rock, great for music lovers of all ages.
Bow Tie Cinemas
8-minute drive
An upscale cinema featuring the latest releases and a comfortable viewing experience with premium concessions.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
94
Reviews and Ratings
Feedback about Tru By Hilton Albany Crossgates Mall from previous guests about their experience.
Pros
Breakfast variety
Clean serving area
Friendly staff
Quiet environment
Evening reception
Cons
Unready room
Unsupervised kids
Guest reviewsShow more reviews
FAQs
About Tru By Hilton Albany Crossgates Mall
Is there parking available at Tru By Hilton Albany Crossgates Mall?
Public parking is available on-site for free.
What dining options are available at Tru By Hilton Albany Crossgates Mall?
Guests can enjoy a complimentary hot breakfast and grab snacks or light meals at the 24/7 market.
What are the nearby attractions to Tru By Hilton Albany Crossgates Mall?
Nearby attractions include Crossgates Mall (0.5 km), University at Albany (4 km), and The Egg Center for the Performing Arts (14 km).
What facilities are available for recreation at Tru By Hilton Albany Crossgates Mall?
Guests have access to a fitness centre, indoor swimming pool, and billiards.
What room amenities can guests expect at Tru By Hilton Albany Crossgates Mall?
Rooms include air conditioning, a flat-screen TV, and premium bedding.
What additional services does Tru By Hilton Albany Crossgates Mall offer for business travelers?
The hotel features a 24-hour business center and complimentary Wi-Fi.
How far is Tru By Hilton Albany Crossgates Mall from Albany International Airport?
The hotel is located 8 km from Albany International Airport.
What is the distance from Tru By Hilton Albany Crossgates Mall to the nearest restaurant?
The nearest restaurant, El Charro Mexican Grill, is located 0.5 km away.
Are there any accessibility features at Tru By Hilton Albany Crossgates Mall?
The hotel includes wheelchair access and other accessibility options.
What languages do the staff at Tru By Hilton Albany Crossgates Mall speak?
The staff primarily speaks English.
Is there a lounge/bar area at Tru By Hilton Albany Crossgates Mall?
Yes, there is a bar and lounge area available for guests.
Is a fitness center available at Tru By Hilton Albany Crossgates Mall?
Yes, a fitness centre is available for guest use.
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