What is the check-in and check-out policy at Tru By Hilton Albany Crossgates Mall?
Check-in is at 15:00 and check-out is by 12:00.
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Tru By Hilton Albany Crossgates Mall
151US$
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Key details
About the Hotel
1651 Western Avenue,
Albany,
New York,
United States,
NY 12203,
New York State
- Walking distance to Crossgates Mall
Great
8.5
8.5
4.0
3.6
Loved by Tru By Hilton Albany Crossgates Mall guests
"Really liked the room, spacious, clean, comfortable beds and pillows!"
"Being within walking distance of the Crossgates Mall was a plus."
"Staff was super friendly gave my daughters friend a free pint of ice cream to celebrate her birthday."
Located in a prime setting around 25 minutes' walk from Collins Circle, the smoke-free Tru By Hilton Albany Crossgates Mall hotel proudly presents a banquet hall tailored for both social and corporate occasions. Boasting a location only a few steps from Crossgates Mall, this 3-star pet-friendly hotel features 94 rooms as well as a shared lounge and a restaurant.
Location
The hotel is perfectly situated 3.5 km from the American Italian Heritage Museum. Sights, approximately 10 minutes' drive from the Tru Crossgates Mall, include the Albany Pine Bush Preserve.
A mountain are located near the property.
Rooms
The allergy-friendly rooms feature such comforts as ironing facilities and an air conditioner. The rooms offer elegant furniture including a writing table.
Eat & Drink
Guests can relax and have a snack in the lounge bar. Serving a wide assortment of dishes, Wendy's is in close proximity to the Tru Crossgates Albany.
Leisure & Business
An indoor pool, a fitness studio are available at this Albany hotel. Business travellers will make use of a xerox and a work desk offered at a business centre on site.
“Tru by Hilton Albany Crossgates Mall strikes me as a smart choice for travelers who appreciate contemporary design and practical amenities, especially its access to the Crossgates Mall and complimentary breakfast. The dual-branded concept with Homewood Suites is a plus, though some guests have pointed out inconsistencies in service. Overall, it's a reliable option that stands out for its modern approach.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
King Room Hearing Access
2 persons
31 m²
1 King-size bed
Heating
Air conditioning
room details
Queen Room Two Queen Beds
2 persons
31 m²
2 King Size Beds
Heating
Air conditioning
room details
Queen Room Two Queen Beds Roll Shower Mobility Access or Non-Smoking
2 persons
31 m²
2 King Size Beds
Shower
Heating
room details
King Room
2 persons
31 m²
1 King-size bed
Heating
Air conditioning
room details
Show all roomsLess
Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Free Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
Services
- Housekeeping
- Shops/Commercial services
Dining
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Room decor
- Curtains
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Hotel location
1651 Western Avenue,
Albany,
New York,
United States,
NY 12203,
New York State
Map view
1651 Western Avenue,
Albany,
New York,
United States,
NY 12203,
New York State
City landmarks
Mall
Crossgates Mall
770 m
Mall
Stuyvesant Plaza
1.6
km
Landmark
Rensselaer Lake
2.0
km
Landmark
Six Mile Waterworks Park
2.1
km
Landmark
Cook Park
2.7
km
Amusement Park
North Bethlehem Park
2.5
km
Nature reserve
Albany Pine Bush Preserve
3.7
km
Mall
Northway Shopping Center
3.2
km
Museum
American Italian Heritage Museum
3.8
km
Landmark
Buckingham Lake Park
4.6
km
Church
First Lutheran Church
6.9
km
Nearby
Shopping Area
Crossgates
450 m
Restaurants
Starbucks
1.5
km
1 Crossgates Mall Rd Crossgates Mall B231
Johnny Rockets
550 m
1 Crossgates Mall Rd
Auntie Anne's
1.1
km
1 Crossgates Mall Rd
Explore Albany
Local Highlights
Crossgates Mall
10-minute walk
A large shopping destination with a variety of stores, dining options, and entertainment, including an IMAX theater.
Stuyvesant Plaza
4-minute drive
An upscale outdoor shopping plaza featuring boutique stores and gourmet restaurants, perfect for a leisurely afternoon.
Rensselaer Lake
7-minute drive
A scenic lake offering walking trails and beautiful views, ideal for nature walks and picnics.
Johnny Rockets
7-minute walk
An American diner chain famous for its burgers and nostalgic atmosphere, a fun spot for families.
Starbucks
5-minute drive
A coffeehouse known for its signature espresso drinks, ideal for both casual meetings and quick coffee breaks.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
94
Reviews and Ratings
Feedback about Tru By Hilton Albany Crossgates Mall from previous guests about their experience.
Pros
Breakfast variety
Clean serving area
Friendly staff
Quiet environment
Evening reception
Cons
Unready room
Unsupervised kids
Guest reviewsOpen reviews
FAQs
About Tru By Hilton Albany Crossgates Mall
Is there parking available at Tru By Hilton Albany Crossgates Mall?
Public parking is available on-site for free.
What dining options are available at Tru By Hilton Albany Crossgates Mall?
Guests can enjoy a complimentary hot breakfast and grab snacks or light meals at the 24/7 market.
What are the nearby attractions to Tru By Hilton Albany Crossgates Mall?
Nearby attractions include Crossgates Mall (0.5 km), University at Albany (4 km), and The Egg Center for the Performing Arts (14 km).
What facilities are available for recreation at Tru By Hilton Albany Crossgates Mall?
Guests have access to a fitness centre, indoor swimming pool, and billiards.
What room amenities can guests expect at Tru By Hilton Albany Crossgates Mall?
Rooms include air conditioning, a flat-screen TV, and premium bedding.
What additional services does Tru By Hilton Albany Crossgates Mall offer for business travelers?
The hotel features a 24-hour business center and complimentary Wi-Fi.
How far is Tru By Hilton Albany Crossgates Mall from Albany International Airport?
The hotel is located 8 km from Albany International Airport.
What is the distance from Tru By Hilton Albany Crossgates Mall to the nearest restaurant?
The nearest restaurant, El Charro Mexican Grill, is located 0.5 km away.
Are there any accessibility features at Tru By Hilton Albany Crossgates Mall?
The hotel includes wheelchair access and other accessibility options.
What languages do the staff at Tru By Hilton Albany Crossgates Mall speak?
The staff primarily speaks English.
Is there a lounge/bar area at Tru By Hilton Albany Crossgates Mall?
Yes, there is a bar and lounge area available for guests.
Is a fitness center available at Tru By Hilton Albany Crossgates Mall?
Yes, a fitness centre is available for guest use.
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